Meron siyang natanggap na tawag. Irate ang caller at naghahanap pa ito ng supervisor.. tinransfer ni Dora ang kausap sa Puerto Rico department sabay banta pang uulitin nya daw 'to next time. Note to all American insurance holders, dont be irate if you dont want to be greeted with "Gracias por llamar..."
Ito naman si Agent 2. nickname: Donna Cruz
Panalo lagi ang stats niyan pero ..
Agent 3 - nickname: Ball
isa sa mga rules namin sa calls ay magbuild ng rapport sa mga kausap.
caller: where are you from?
Agent Ball: the Philippines
caller: Oh really
Agent Ball: Yes! have you been here? I'll bring you to the all tourist spots here in the Philippines
(niyabang nya pa saming nagpalitan sila ng cellphone number ng caller)
Agent Ball: How will you spend your weekend
caller : babbles something , how 'bout you
Agent Ball: I' ll drink beer!
caller: Oh yeah!
Agent Ball:How old are you, ma'am?
caller: I'm 50
Agent Ball: you dont sound like you're 50, you sound younger!
Agent 3.1- siya pa rin 'to. pero ibang category lang.
caller: what's the first initial to your last name
Agent Ball: T (tee)
caller: T for what
Agent Ball: T for Terminator
Agent 4 nickname: Flor
Flor: which state are you calling from?
caller: Michigan,.. Which state are you calling from?
Flor: ummm, Manila.
caller: Manila? Where's that?
Flor: Manila! (tunog parang "youre so ignorant you dont know where it is")
Fact: we're not allowed to disclose that we're in the Philippines
Hay right now, I'm still having trouble with my resignation. I'm just trying to remember good times with this post. Pray that i'll be given peace of mind.